Terms of service

 

Terms & Conditions – Peptide Sanctuary

Effective Date: 11 April 2026
Contact: contact@peptidesanctuary.com

PO BOX 1, Keiraville, 2500, NSW

1. Acceptance of Terms

By using this website and purchasing from Peptide Sanctuary, you agree to these Terms and Conditions. If you do not agree, do not access or use our site.

2. Research Use Only

All products sold by Peptide Sanctuary are for laboratory research purposes only. By purchasing, you confirm that:

  • You understand the products are not for human or animal consumption

  • They are not intended for therapeutic, diagnostic, or cosmetic use

  • They will only be used for legitimate, ethical research by qualified individuals

3. Age Restriction

You must be 18 years or older to purchase from Peptide Sanctuary. Orders placed by minors will be cancelled.

4. Product Information & Intended Use

All products are supplied “as is” without guarantees of accuracy or completeness.
None of our products are approved by the Therapeutic Goods Administration (TGA) or any global regulatory authority.

5. Customer Responsibility

By purchasing, you accept full responsibility for:

  • Understanding risks associated with research compounds

  • Compliance with local laws and import regulations

  • Proper handling by trained professionals

6. Prohibited Uses

Products must not be used for:

  • Human or animal ingestion or injection

  • Cosmetic, dietary, or fitness use

  • Medical or therapeutic applications

  • Any illegal activity

7. Intellectual Property

All content, branding, and materials are owned by Peptide Sanctuary.
Reproduction or redistribution without written consent is prohibited.

8. Customs & Regulatory Compliance

Buyers are responsible for ensuring compliance with their local laws.
Peptide Sanctuary is not liable for seized, delayed, or confiscated shipments.

9. Force Majeure

We are not responsible for delays caused by events outside our control, including natural disasters, government actions, or logistics disruptions.

10. Limitation of Liability

To the maximum extent permitted by Australian law, Peptide Sanctuary is not liable for any indirect or consequential damages resulting from misuse of products.

11. Indemnity

You agree to indemnify Peptide Sanctuary and its affiliates against any claims arising from misuse or breach of these terms.

12. Business Transfers

Customer data may be transferred in the event of a business sale or merger.

13. Governing Law

These terms are governed by the laws of New South Wales, Australia.

14. Amendments

We may update these terms at any time. Continued use of the site constitutes acceptance.

15. Disclaimer

All products are strictly for research use only and not approved for human use.
By purchasing, you accept full responsibility for lawful use.

Shipping & Return Policy – Peptide Sanctuary

Effective Date: 11 April 2026
Contact: contact@peptidesanctuary.com

Shipping Information

Order Processing

  • Orders processed within 1–2 business days

  • May be longer during peak periods

  • Tracking provided once shipped

Shipping Method & Delivery

  • Shipped via Australia Post Express

  • Estimated delivery: 1–2 business days

  • We guarantee dispatch, not delivery timing

Discreet Packaging

All orders are shipped in plain, unbranded packaging.

Shipping Costs

  • Flat Rate: $14.95 AUD (Express)

  • Free Shipping: Orders over $200 AUD

Return & Refund Policy

Damaged or Incorrect Items

  • No returns for change of mind

  • Contact within 48 hours with photos

  • Email: contact@peptidesanctuary.com

  • Replacement issued where appropriate

Cancellations

  • Cannot cancel after dispatch

  • Contact ASAP if order hasn’t shipped

Privacy Policy – Peptide Sanctuary

Effective Date: 11 April 2026
Contact: contact@peptidesanctuary.com

1. Information We Collect

We collect data when you:

  • Place orders

  • Create an account

  • Contact support

Includes:
Name, address, phone, email, and payment details (securely processed)

2. How We Use Your Data

  • Order fulfilment

  • Customer support

  • Website improvement

  • Legal compliance

3. Data Security

We use:

  • SSL encryption

  • Secure payment gateways

  • Access control systems

4. Data Retention

Data is retained for minimum 7 years in line with Australian law.

5. Disclosure

We may share data with:

  • Payment providers

  • Australia Post

  • Analytics tools

We never sell personal data.

6. Your Rights

Under Australian Privacy Principles (APPs), you may:

  • Access or correct your data

  • Request deletion (where allowed)

  • Lodge complaints with OAIC

7. Policy Updates

We may update this policy at any time.

Contact Information

📧 contact@peptidesanctuary.com
© 2026 Peptide Sanctuary | All Rights Reserved